Welcome to Fusion PET-CT Scanning Centre (“we,” “our,” or “us”). We are committed to protecting the privacy and security of our patients’ personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (fusionpetct.in), utilize our diagnostic services, or communicate with our center.
By using our services or website, you consent to the data practices described in this policy.
1. Information We Collect
To provide accurate diagnostic imaging and seamless patient care, we may collect the following types of information:
- Personal Identification Information: Name, date of birth, age, gender, government-issued identification (such as Aadhar or PAN), and contact details (phone number, email address, residential address).
- Medical and Health Information: Referring physician details, medical history, prescriptions, previous scan reports, clinical notes, and the diagnostic images and reports generated at our facility (PET-CT, SPECT, Gamma Camera scans, etc.).
- Website and Communication Data: Information submitted through our online booking forms, WhatsApp chat integration, email inquiries, and standard website usage data (IP address, browser type, and cookies to improve website functionality).
2. How We Use Your Information
We use the information we collect strictly for healthcare delivery and clinic operations, including:
- Diagnostic Services: To perform scheduled scans, interpret images, and generate accurate medical reports.
- Communication: To schedule, confirm, or reschedule appointments, and to deliver test results to you and your referring doctor.
- Billing and Administration: To process payments, issue invoices, and manage clinic records.
- Quality Improvement: To maintain our medical equipment, improve patient care, and ensure the highest standards of radiological safety.
- Legal Compliance: To comply with healthcare regulations, medical board guidelines, and legal obligations in India.
3. How We Share Your Information
We treat your medical data with the utmost confidentiality. We do not sell, rent, or trade your personal or health information to third parties. We only share your information under the following circumstances:
- With Referring Physicians: Your scan reports, DICOM images, and diagnostic results will be shared directly with the doctor or hospital that referred you to ensure continuity of care.
- With Healthcare Professionals: We may consult with specialized radiologists or secondary medical experts if your specific case requires advanced analysis.
- For Legal Reasons: We may disclose information if required to do so by law, such as in response to a court order, government request, or to protect the safety and rights of our patients and staff.
4. Data Security and Storage
We implement strict physical, electronic, and administrative safeguards to protect your data.
- Medical records, scan images, and diagnostic reports are stored on secure servers with restricted access.
- Only authorized medical personnel and essential administrative staff have access to your personal health information.
- We retain your medical records for the duration required by Indian medical and legal regulations, after which they are securely archived or destroyed.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, ensure the website functions correctly, and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect certain features of the website, such as online appointment booking.
6. Your Patient Rights
You have the right to:
- Request a copy of your diagnostic reports and medical records.
- Request corrections to any inaccurate demographic or personal information.
- Withdraw your consent for non-essential communications.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page whenever you visit our website to stay informed about how we protect your data.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your medical data is handled, please contact us at:
Fusion PET-CT Scanning Centre
- Address: Shiva Shakti towers, 146, Amudi Nagar, Bhola Nagar, Banjara Hills, Hyderabad, Telangana 500034
- Phone: 80741 77858
- Email: petctfusion@gmail.com
- Website: https://fusionpetct.in/